What does your mailroom
look like?
From invoices to payroll, legal notices, and more, there’s always information flowing into and throughout your business. However, the last place organizations often look to modernize is their mailrooms.
DID YOU KNOW?
32%
of all invoices still come in through fax machines1
75%
of organizations have problems getting the right information to the right person2
3–6%
of net productivity for organizations is
due to inefficient collaboration3
81%
of businesses still use paper checks to pay their suppliers4
up to 70%
of mail center labor is spent on sorting incoming mail5
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Roll over each section to learn more
Traditional mailroom
Physical manual processes
The traditional mailroom is the entry point for large volumes of inbound physical mail that requires back-office operations to sort and distribute. This can result in:
Delayed employee productivity to sort and deliver mail to the right person across departments
Poor customer experience
Potential compliance and regulatory ramifications
Loss of sensitive information
Greater challenges supporting a remote workforce
Digital mailroom
Digitized mail & routing
Digital mailrooms work through intelligent document processing (IDP), which includes:
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Scanning and digitization of physical mail for web and mobile access
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Extraction of metadata for efficient search
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Validation and review
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Classification with AI/ML
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User access rules and routing
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Audit tracking for improved compliance
Intelligent mailroom
Automation, workflows, metadata extraction
Intelligent mailrooms offer all the benefits of a digital mailroom through a content services platform (CSP), which includes:
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Content management
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Information governance
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Intelligent metadata extraction and enrichment
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Search and retrieve functionality
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Collaboration
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Workflow automation
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Federated multi-repository
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Optical character recognition (OCR) capabilities