HOW COVID-19 HAS PROPELLED DIGITIZATION AND AUTOMATION IN THE HEALTHCARE INDUSTRY

In this new normal, telehealth has become standard protocol to help protect non-COVID patients from unnecessary risk or exposure. Staff, long accustomed to in-office and in-person interaction, have embraced technology to ensure the continuity of care and critical operational processes. Historically manual workflows have been transformed to reduce reliance on paper documentation and enable the rapid, yet secure, access to digital information newly remote workforces require to do their jobs.

 

Without question COVID rapidly accelerated the adoption of automation and technology.

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INDUSTRY FACT

An IDC survey found that automating content-centric workflows would yield:

36%

increase in revenue

30%

reduction in cost

23%

reduction of risk

40%

reduction of errors

44%

increase in productivity
Transforming Business Workflows With Enterprise Information Capture, Holly Muscolino, Idc, 4/2017.

What's driving value?

Greater Process Efficiency and Standardization

Error Proof Documentation and Processes

Improve Information Sharing

Strengthen Compliance and Security Through Central Oversight

Improved Business Continuity and Flexibility